Relation Between Islam and Total Quality Management
Explore the profound link between Islam & TQM for humanity’s benefit, emphasizing ethics, excellence & continuous improvement.
A. Concepts and Principles of TQM
Understand The Concept of Quality: Definitions, Determinants
Discover the Concept of quality: meeting & exceeding expectations with a blend of design, conformance, & customer delight.
Total Quality Management (TQM): Meaning, History, Principles, Process
TQM is the process of achieving customer satisfaction through continuous process improvement, employee empowerment, and a quality-focused culture.